Terms of Service — TranscriptPort

Effective date: June 18, 2026
Last updated: June 18, 2026

These Terms of Service govern your access to and use of TranscriptPort, including its website, web application, integrations, meeting export functionality, and related services.

TranscriptPort is operated by Mobinyze, with its principal place of business at:

Unit 201, Baner, Pune, Maharashtra, India

In these Terms, "TranscriptPort," "Mobinyze," "we," "us," and "our" refer to Mobinyze, the operator of TranscriptPort.

"You" and "your" refer to the individual or organisation accessing or using TranscriptPort.

1. Acceptance of these Terms

By creating a TranscriptPort account, connecting a meeting provider, purchasing paid access, selecting a checkbox agreeing to these Terms, or otherwise using the Service, you agree to be bound by:

These Terms of Service
The Privacy Policy
The Refund and Cancellation Policy
Any plan-specific terms displayed at checkout

If you use TranscriptPort on behalf of an employer, company, client, partnership, or other organisation, you confirm that you have authority to accept these Terms on that organisation's behalf.

Do not use TranscriptPort if you do not agree to these Terms.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement.

You may not use TranscriptPort if:

You are prohibited from using the Service under applicable law
You do not have authority to access the connected meeting account
Your use would violate an employment, confidentiality, privacy, or contractual obligation
Your account has previously been suspended or terminated for serious or repeated violations
You are attempting to bypass technical, security, payment, or account restrictions

3. Description of the Service

TranscriptPort helps authorised users retrieve, organise, transform, and export information available through supported AI meeting-notetaker accounts.

Depending on the connected provider, available permissions, product functionality, and selected export settings, exported information may include:

Meeting transcripts
Speaker-labelled conversation text
AI-generated summaries
Action items
Highlights
Attendee information
Meeting titles
Meeting dates
Meeting durations
Other meeting metadata

Supported output formats may include:

Markdown
TXT
CSV
JSON

TranscriptPort is currently focused on the Fathom integration.

Features, export fields, supported formats, filters, output structures, and supported meeting providers may change as the Service develops.

4. TranscriptPort is not a meeting-recording service

TranscriptPort does not independently record meetings.

TranscriptPort retrieves information made available through the meeting account you connect.

You are responsible for ensuring that the original meeting was recorded, transcribed, stored, and accessed lawfully.

TranscriptPort does not verify whether every participant consented to recording, transcription, export, storage, or analysis.

5. Account registration

You may be required to create an account using an email address, Google sign-in, or another supported authentication method.

You agree to provide accurate information and keep it current.

You are responsible for:

Protecting your account access
Maintaining the security of your email or connected login account
Activity performed through your TranscriptPort account
Ensuring that authorised users follow these Terms
Promptly reporting suspected unauthorised access

Contact support@transcriptport.com if you believe your account has been compromised.

You may not sell, rent, transfer, or share a paid account with another unrelated person without written permission from Mobinyze.

6. Connecting Fathom and other providers

TranscriptPort may connect to supported services using OAuth, official APIs, or another provider-approved authentication method.

When you connect a provider, you authorise TranscriptPort to access the information made available to your connected account for the purpose of providing the requested export functionality.

TranscriptPort does not require you to provide your Fathom password directly to TranscriptPort.

You are responsible for ensuring that:

You own or are authorised to use the connected provider account
You have permission to access the selected meetings
You have permission to export the selected information
Your organisation permits the intended export
Your use complies with the meeting provider's terms
Your use complies with privacy, employment, recording, confidentiality, and data-protection requirements

TranscriptPort does not grant you rights to meetings or information that you are not otherwise authorised to access.

You must not use TranscriptPort to bypass:

Provider permissions
Workspace restrictions
Retention rules
Team-access restrictions
Authentication controls
Organisational policies
Legal restrictions

7. Free access

TranscriptPort currently allows eligible users to export up to five meetings free.

No payment card is required to use the Free plan.

The free allowance:

Is linked to the user and account
Is intended for evaluation of the Service
Applies to successfully completed meeting exports
May not be reset through duplicate accounts or other circumvention
May be protected through fraud-prevention and abuse-detection measures
May be changed or withdrawn for future users

Changes to the Free plan do not entitle users to compensation or additional free exports.

Failed exports will not normally consume the free allowance where TranscriptPort can reliably identify the failure.

8. Founding Lifetime Access

TranscriptPort may offer a one-time plan described as Founding Lifetime Access.

The current Founding Lifetime Access plan applies only to the included TranscriptPort Fathom integration.

Founding Lifetime Access grants the purchasing account continued access to the included Fathom export functionality for as long as:

TranscriptPort continues to operate
Mobinyze continues to support the TranscriptPort Fathom integration
The required Fathom API or provider access remains reasonably available
The account remains in compliance with these Terms

"Lifetime" refers to the operational lifetime of the supported TranscriptPort Fathom integration. It does not refer to the purchaser's natural lifetime.

Founding Lifetime Access does not mean:

Ownership of TranscriptPort
Ownership of the underlying software
A guarantee that TranscriptPort will operate forever
A guarantee that Fathom will maintain its API forever
Access to every future TranscriptPort feature
Access to every future meeting-provider integration
Access to future premium, enterprise, team, API, cloud-sync, automated, scheduled, or add-on functionality
Access to future browser extensions unless expressly included
A right to transfer or resell the account

9. What the current lifetime plan includes

Subject to the product description shown at purchase, the current Founding Lifetime Access plan may include:

Continued access to the TranscriptPort Fathom integration
Unlimited manual Fathom exports
Supported standard export formats
Standard meeting filters
Meeting review and selection
Export progress tracking
Resume and retry functionality where available
Use on the purchaser's personal devices
Standard improvements to the included Fathom export functionality

"Unlimited manual exports" means the plan does not impose a fixed lifetime meeting-count limit on normal, user-initiated exports.

It does not permit:

Automated scraping
Bot-driven continuous exports
Unauthorised use of internal APIs
Reselling TranscriptPort access
Operating TranscriptPort as an export service for unrelated third parties
Sharing one account across unrelated organisations
Excessive or abusive activity
Activity that creates unreasonable technical load
Circumvention of rate limits

Mobinyze may apply reasonable limits relating to:

Export concurrency
Request frequency
File size
Provider API limits
Export job duration
Security
Abuse prevention
Infrastructure protection

These safeguards do not convert the Founding Lifetime plan into a recurring subscription.

10. Future plans, integrations, and pricing

Mobinyze may introduce new pricing structures in the future, including:

Monthly subscriptions
Annual subscriptions
Team plans
Business plans
Enterprise plans
Usage-based plans
Integration-specific plans
Premium add-ons

Existing valid Founding Lifetime customers will not be required to begin paying a recurring fee solely to retain the core Fathom export access included with their original purchase.

Future products and capabilities may be priced separately, including:

Fireflies or other meeting-notetaker integrations
Otter integrations
Grain integrations
Read.ai integrations
Gong or Chorus integrations
Automated exports
Scheduled exports
Continuous syncing
Google Drive syncing
Dropbox syncing
Cloud storage
Browser extensions
Shared workspaces
Team administration
Enterprise controls
Developer APIs
High-volume automation
Premium support
AI analysis features
New export destinations

A future feature is included in a lifetime plan only if:

It was clearly listed as included when the plan was purchased, or
Mobinyze later confirms that it has been added to the plan

Marketing statements about future plans, roadmaps, or possible integrations do not create a binding obligation to deliver those features.

11. Payments

Paid access is charged at the price displayed at checkout.

The current Founding Lifetime plan is a one-time purchase and does not automatically renew.

By purchasing, you authorise the applicable payment processor to charge:

The displayed purchase amount
Applicable taxes
Payment-processing charges, where disclosed
Currency-conversion charges applied by your bank or payment provider

Mobinyze may change pricing for future purchases.

Price changes do not affect completed purchases unless required by law or expressly agreed with the customer.

A later:

Discount
Promotional price
Regional price
Reduced price
New plan
Subscription offer

does not create a right to a partial refund or price adjustment for an earlier purchase.

12. Taxes

You are responsible for any taxes, duties, levies, bank charges, foreign-exchange charges, or payment-provider fees applicable to your purchase.

Where Mobinyze is legally required to collect tax, the amount may be added at checkout or included in the displayed price.

13. Refunds

Paid TranscriptPort purchases are final and non-refundable except where:

A refund is required by applicable law
A duplicate charge occurred
A verified unauthorised transaction occurred
Paid access was never activated
TranscriptPort could not resolve a genuine access issue within a reasonable period
A statutory consumer remedy applies and cannot legally be excluded

TranscriptPort provides five free meeting exports so that users can test the Fathom connection, export workflow, output formats, and general suitability of the Service before purchasing.

The Refund and Cancellation Policy forms part of these Terms.

14. Your meeting content

You retain whatever rights you already hold in the meeting information you access and export.

Using TranscriptPort does not transfer ownership of your meeting content to Mobinyze.

You grant Mobinyze a limited, temporary, non-exclusive right to:

Access the selected meeting information
Process the selected information
Convert it into the selected format
Package it into downloadable files
Transmit it back to you
Perform technical troubleshooting where necessary

This permission is limited to operating, securing, supporting, and improving the requested Service.

You remain responsible for:

The legality of the source content
Recording consent
Participant rights
Client permissions
Employer policies
Confidentiality obligations
Contractual restrictions
Storage of downloaded files
Sharing downloaded files
Uploading files to AI systems
Importing files into CRMs or other tools
Removing sensitive information where appropriate

TranscriptPort does not become responsible for downloaded files after they are delivered to you.

15. AI-generated information

Some exported information, such as summaries, action items, or highlights, may have been generated by Fathom or another third-party service.

TranscriptPort does not independently verify the accuracy or completeness of that AI-generated information.

You should not rely solely on AI-generated summaries or action items for:

Legal decisions
Employment decisions
Financial decisions
Medical decisions
Compliance decisions
Contractual commitments
Safety-critical decisions

Review the original transcript and other relevant records where accuracy is important.

16. Privacy and data processing

TranscriptPort processes account, authentication, meeting, payment, usage, and technical information as described in the Privacy Policy.

Meeting information may pass through TranscriptPort infrastructure while an export is being prepared.

Unless a feature clearly states otherwise, TranscriptPort is an export utility and not a permanent meeting-archive service.

You may disconnect Fathom or another connected provider through the application where that functionality is available.

Disconnecting a provider:

Stops future access through the disconnected credentials
Does not automatically delete your TranscriptPort account
Does not automatically delete transaction records
Does not remove files already downloaded to your device
Does not necessarily cancel a paid entitlement

Account-deletion requests are handled as described in the Data Deletion Policy.

17. Acceptable use

You may use TranscriptPort only for lawful personal or business purposes.

You must not:

Access meetings without permission
Export meetings without authority
Violate recording or wiretapping laws
Violate privacy or data-protection laws
Breach confidentiality obligations
Violate intellectual-property rights
Circumvent provider permissions
Circumvent TranscriptPort limits
Create multiple accounts to obtain additional free exports
Share, sell, rent, or sublicense account access
Reverse engineer the Service except where applicable law expressly permits it
Copy protected source code
Extract proprietary business logic
Probe or test security without written permission
Upload malware or harmful code
Interfere with availability or performance
Conduct denial-of-service activity
Use unauthorised automated scripts
Scrape TranscriptPort
Misrepresent an affiliation with Mobinyze or TranscriptPort
Use the Service for fraud, harassment, surveillance, abuse, or unlawful profiling
Use TranscriptPort to provide an unauthorised competing export service using Mobinyze's protected code or assets

Nothing in these Terms prevents lawful competition, independent product development, or activity expressly protected by applicable law.

18. Fair-use protections

Founding Lifetime Access is designed for normal personal, professional, and organisational use by the purchasing account.

Mobinyze may investigate activity that appears to involve:

Account resale
Account pooling
Commercial reselling
Automated continuous extraction
Abnormal request volumes
Security abuse
Fraud
Provider-policy violations
Excessive infrastructure consumption

Where reasonably possible, Mobinyze may contact the user before restricting access.

Mobinyze may impose reasonable safeguards or suspend abusive activity where necessary to protect:

Other users
Service reliability
Provider APIs
Security
Legal compliance
Infrastructure

19. Third-party services

TranscriptPort relies on third-party services, which may include:

Fathom
Authentication providers
OAuth providers
Hosting providers
Database providers
Payment processors
Email providers
Monitoring and security providers

Mobinyze does not control third-party services.

A third party may:

Change its API
Discontinue an API
Limit available meeting information
Apply rate limits
Change authentication methods
Remove meetings
Change account permissions
Suspend accounts
Experience outages
Modify its terms
Restrict third-party integrations

Mobinyze is not responsible for losses caused solely by a third party's acts, omissions, outages, restrictions, or policy changes.

Third-party names, logos, and trademarks belong to their respective owners.

TranscriptPort's use of an official API does not automatically mean that TranscriptPort is endorsed, sponsored, certified, or owned by the API provider.

20. Intellectual property

Mobinyze and its licensors retain all rights in TranscriptPort, including:

Website content
Application software
Source code
Product architecture
Interface design
Branding
Logos
Documentation
Original graphics
Export-processing logic
Proprietary workflows
Business logic

These Terms grant you a limited, personal, non-exclusive, non-transferable, and revocable right to use TranscriptPort in accordance with your plan.

The purchase of lifetime access does not transfer ownership of the software or intellectual property.

You may not copy, distribute, sell, publish, sublicense, or create unauthorised derivative works from TranscriptPort's protected assets.

21. Feedback

You may send suggestions, ideas, comments, and product feedback to Mobinyze.

You grant Mobinyze permission to use that feedback without restriction or payment.

Mobinyze will not publicly attribute confidential feedback to you without permission.

22. Service changes

Mobinyze may update, modify, replace, suspend, or remove features for reasons including:

Product development
Security
Reliability
Provider API changes
Legal requirements
Abuse prevention
Infrastructure limitations
Commercial sustainability

Where reasonably practicable, Mobinyze will provide notice before a change that materially affects paid users.

No future change will automatically convert an existing Founding Lifetime Fathom entitlement into a recurring subscription.

23. Service availability

TranscriptPort is provided on an "as is" and "as available" basis.

Mobinyze does not guarantee:

Uninterrupted availability
Error-free operation
Compatibility with every account
Availability of every historical meeting
Access to every provider field
Export of every meeting
Fixed processing times
Permanent availability of any feature
Permanent availability of third-party APIs

You should keep independent copies of important exported information.

TranscriptPort should not be treated as the only storage location for important business records.

24. Discontinuation of the Fathom integration

Mobinyze may discontinue the Fathom integration if continued operation becomes:

Unlawful
Technically impossible
Insecure
Blocked by Fathom
Unsupported by the available API
Commercially unsustainable

Where reasonably and technically possible, Mobinyze will attempt to:

Provide advance notice
Allow a final export period
Explain the reason for discontinuation
Give existing users reasonable time to retrieve available information

Founding Lifetime Access does not guarantee that TranscriptPort or a third-party API will remain available indefinitely.

25. Suspension and termination

You may stop using TranscriptPort at any time.

You may also:

Disconnect Fathom
Request account deletion
Stop using paid access

Mobinyze may suspend or terminate access where it reasonably believes that:

You violated these Terms
You accessed meetings without permission
Your use creates a security risk
Your use threatens Service stability
You circumvented account or payment limits
You used fraudulent payment information
A payment was improperly reversed
Continued access would expose Mobinyze or others to legal risk

Where appropriate, Mobinyze may provide notice and an opportunity to correct the issue.

Suspension or termination does not transfer ownership of your downloaded files to Mobinyze.

You remain responsible for lawful handling of previously downloaded information.

26. Disclaimers

To the maximum extent permitted by law, TranscriptPort disclaims implied warranties of:

Merchantability
Fitness for a particular purpose
Non-infringement
Uninterrupted availability
Error-free operation

TranscriptPort does not provide:

Legal advice
Employment advice
Compliance advice
Privacy advice
Data-retention advice
Financial advice

You are responsible for deciding whether a particular export, use, storage method, or destination service is lawful and suitable.

Nothing in these Terms excludes any right or warranty that cannot legally be excluded.

27. Limitation of liability

To the maximum extent permitted by law, Mobinyze will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes loss of:

Profits
Revenue
Business opportunities
Goodwill
Data
Customers
Anticipated savings

Mobinyze is not responsible for losses caused by:

Provider outages
Provider API changes
Missing provider information
Deleted provider meetings
Incorrect AI summaries
Your lack of authority to access a meeting
Your storage or sharing of exported files
Uploading exports to another service
Account compromise caused by your device or credentials
Failure to retain an independent backup
Reliance on exported information without verification

To the maximum extent permitted by law, Mobinyze's total aggregate liability arising from or relating to TranscriptPort will not exceed the amount you paid directly to Mobinyze for the access giving rise to the claim.

This limitation does not apply where liability cannot legally be limited, including liability arising from fraud, wilful misconduct, or mandatory statutory rights.

28. Responsibility for third-party claims

To the extent permitted by law, you are responsible for losses, claims, damages, and reasonable expenses resulting from:

Your unlawful use of TranscriptPort
Exporting meetings without permission
Breaching confidentiality obligations
Violating privacy rights
Violating intellectual-property rights
Materially violating these Terms

You are not responsible for losses caused solely by Mobinyze's own unlawful conduct.

29. Communications

Mobinyze may send essential communications about:

Account security
Authentication
Provider connections
Export status
Payment receipts
Billing issues
Legal changes
Material product changes
Support requests

You may unsubscribe from optional marketing messages.

Unsubscribing from marketing does not prevent essential service communications.

30. Changes to these Terms

Mobinyze may update these Terms.

The updated version will show a revised "Last updated" date.

Where a change materially affects paid access, Mobinyze will make reasonable efforts to provide notice through:

Email
The application
The website

Changes will not retroactively convert an existing valid Founding Lifetime Fathom entitlement into a recurring subscription.

Continued use after updated Terms become effective constitutes acceptance of the updated Terms.

If you do not agree, you should stop using the Service.

31. Governing law and jurisdiction

These Terms are governed by the laws of India.

Subject to any mandatory jurisdiction, remedy, or consumer right available under applicable law, the courts at Pune, Maharashtra, India shall have exclusive jurisdiction over disputes arising from or relating to:

TranscriptPort
Mobinyze
The Service
A purchase
These Terms

Before beginning formal proceedings, both parties should make a reasonable attempt to resolve the dispute directly for at least 30 days.

32. General provisions

These Terms, together with the Privacy Policy, Refund and Cancellation Policy, and plan-specific terms displayed at purchase, form the agreement between you and Mobinyze concerning TranscriptPort.

If a provision is found unenforceable, the remaining provisions will remain effective.

Failure to enforce a provision does not waive the right to enforce it later.

You may not assign or transfer your account or rights without written approval.

Mobinyze may assign its rights and obligations as part of:

A restructuring
Acquisition
Merger
Sale
Transfer of the TranscriptPort business

Neither party is liable for delay caused by events beyond reasonable control, including:

Natural disasters
Government action
War
Labour disruption
Internet failure
Cloud-service outages
Provider outages
Major infrastructure failure

33. Contact

Questions about these Terms may be sent to:

Operator: Mobinyze
Product: TranscriptPort
Email: support@transcriptport.com
Address: Unit 201, Baner, Pune, Maharashtra, India